Delivery Policy

We will always do our best to get your order to you as fast as possible.

All orders are sent by either a courier company or freight company depending on the size of the order. Orders that are received before 3pm Tuesday to Friday we will endeavor to dispatch on the same day.  We will e-mail you with the consignment number, so that you can track your order on the carriers website once it has been processed.


Most customers receive their order within 3 days in NZ. This might take longer if you have a rural delivery address or live in the lower South Island.


The cost of the freight is shown once you have reached the check out.

 

Orders placed after 3pm on Friday, on public holidays or the weekend will not be processed until the next business day.

 

International orders will take normally 5 - 10 working days.

Once the order is handed over to a courier or shipper its out of our control, however we will send you the tracking details so you can also track it .